Return Policy

1. Returns

We hope you love your purchase from [Your Website Name]. However, if you are not entirely satisfied with your purchase, we're here to help.

2. Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Return Procedure

  • Please contact us at [email address] within [number of days] days of receiving your item to initiate a return.
  • Our customer service team will provide you with instructions on how to return your item.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

4. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges

If you would like to exchange your item for a different size or color, please contact us at [email address] within [number of days] days of receiving your item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email address] so that we can resolve the issue.

7. Exceptions

  • Some items are non-returnable, such as personalized or custom-made items.
  • Sale items are also non-returnable.

8. Contact Us

If you have any questions about our return policy, please contact us at [email address].