Shipping Policy
Thank you for shopping at [Your Website Name]. This Shipping Policy describes how and when your order will be processed, shipped, and delivered.
1. Order Processing
- All orders are processed within [number of business days] from the date of purchase. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, processing may be delayed by a few days. Please allow additional days in transit for delivery.
- If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer standard shipping options, including economy, standard, and expedited delivery.
- Delivery estimates will be provided to you once your order is placed. Please note that delivery times are estimates and are not guaranteed.
3. Order Tracking
- You will receive a shipment confirmation email containing tracking information once your order has shipped. The tracking number will be active within 24 hours.
- If you have selected a shipping method with tracking, you can track your order using the provided tracking number.
4. Shipping Destinations
- We currently ship to addresses within [list of countries or regions where you ship]. We do not ship to P.O. boxes or APO/FPO addresses.
5. Customs, Duties, and Taxes
- [Your Website Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
- [Your Website Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
7. International Shipping Policy
- We ship internationally to select countries. International shipments may be subject to additional customs, duties, and taxes, which are the responsibility of the recipient. Please check with your country's customs office to determine what these additional costs will be prior to placing your order.
8. Returns Policy
- Please refer to our Returns Policy page for information on returning items purchased from [Your Website Name].
9. Contact Us
If you have any questions about our shipping policy, please contact us at [email address].